Use this FAQ to find answers to common questions or solutions to common problems. If you can't find the answer to your question here, just give us a call. Our staff of insurance experts is ready to help you.
I can't log in, and I need to report my affiliations. What's going on?
Do I have to pay anything to use this service?
Who can use this system?
Will I need special software or hardware in order to use the Affiliated Business Online Services System?
When is the Colorado Affiliated Business Online Services system available?
Can I use the same logon id and account if I move to a new agency?
Why has my logon id stopped working?
Who should I contact if I have a problem or a question?
Are my online transactions secure and private?
What will the personal information entered when I created my online account be used for?
What should I do if I encounter a system error?
If you've never used the online system before, you need to request a logon id and
password. Use the Request logon id link located on the left hand side of the screen.
Insurance producers and responsible producers licensed in the State of Colorado may use this system to file their required affiliation disclosure reports.
Persons who have filed an application for an insurance license, but have not yet been issued one, may register using their application number.
When you file your affiliations with the Colorado Affiliated Business Online Services system, there is never a fee
to file.
You will need Internet access and a standard Internet browser to use the
online system. No other special software or hardware is required.
Microsoft Internet Explorer 5.5 or later is recommended.
The online system is accessible from 1:00am through midnight every day.
If your email address changed as a result of your move, you must re-register with your new email address. However, if your email address stays the same, your account stays with you regardless of the agency you work for.
Accounts that have not had any activity for 24 months will be
deactivated. You must contact the Colorado Affiliated Business Online Services Administrator
to re-activate your account. If you originally registered using an application number instead of a license number,
you must re-register once you recieve a license number.
For questions concerning the operation of the Colorado Affiliated Business Online Services system or questions regarding your Colorado Affiliated Business Online Services Affiliation Reports please contact:
E-Mail the Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
(303) 894-7499 - Phone
(303) 894-7490 - Consumer Information
(800) 930-3745 - Toll Free
(303) 894-7455 - Fax
Relay Colorado
(TTY (English & Spanish), Voice, VCO, ASCII, STS Assistance Numbers)
Access to the online system is available only to those individuals
with a valid logon id and password. Starting with the logon page, all
transactions sent to and from the online system are encrypted.
All passwords and other sensitive information are stored in an
encrypted form.
Refer to the Colorado Department of Regulatory Agencies' Privacy Policy for
more information on how your information is handled during processing.
Your personal information (phone number, email address, etc.) will only be
used by the online system and the Colorado Division of Insurance to
correspond with you concerning your affiliation reports with
the State of Colorado.
If you encounter a system error, please contact the Colorado Division of
Insurance. Please be ready to provide as much
information about the error as possible. Include any specific error
messages that were displayed, what action caused the error, etc.
(Refer to the
Who should I contact section of this document for contact
details).