Relay Colorado
Relay Colorado is a free service that provides full telephone access to people who are deaf, hard of hearing, deaf-blind, or speech-disabled.
Relay Colorado allows text-telephone* (TTY) users to communicate with regular telephone users through trained relay operators. The operator will dial the requested number and relay the conversation between the two callers. The service is available 24 hours a day, 365 days a year, and there are not any restrictions on the number or length of calls. All calls are confidential and records of conversations are not kept.
To use Relay Colorado, simply dial 711. Click the Dialing & Using 711 button to the left to learn more about this service. Other buttons include information about Captioned Telephone Services, Related Services, and Relay Questions & Answers. Additionally, the Relay Surcharge Form, Rules, and Statutes buttons provide links to other related Relay Colorado information.
Effective March 1, 2009, the uniform charge imposed upon each business and residential access line to fund the Colorado Telecommunications Relay Services for Disabled Telephone Users program, increased from seven cents per access line per month to twelve cents per access line per month, to comply with the requirements of § 40-17-103(3), C.R.S. Click the Relay Surcharge Form button for details.
For further information or assistance, please contact Joe Benedetto, the Public Utilities Commission Relay Administrator, at TTY 303-894-2512, by dialing the nationwide Relay number, 711, or by email: Joe.Benedetto@dora.state.co.us.
* A Text Telephone, also known as a TTY, TT, or TDD machine, is similar to a typewriter, but it has a cradle where a telephone handset is placed for sending and receiving messages. Users communicate by typing what they wish to say, and reading what the other person types back to them. A user may call directly to another person who also has a TTY machine.
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