Frequently Asked Questions
Use this FAQ to find answers to common questions or solutions to common problems. If you can't find the answer to your question here, just give us a call. Our staff of experts is ready to help you.

I can't log in, and I need to report my affiliations. What's going on?

Do I have to pay anything to use this service?

Who can use this system?

Will I need special software or hardware in order to use the Colorado Affiliated Business Online Service?

When is the Colorado Affiliated Business Online Services system available?

Can I use the same Logon ID and account if I move to a new brokerage?

Why has my Logon ID stopped working?

Who should I contact if I have a problem or a question?

Are my online transactions secure and private?

What will the personal information entered when I created my online account be used for?

What should I do if I encounter a system error?

I can't log in, and I need to report my affiliations. What's going on?

If you've never used the online system before, you need to request a logon id and password. Use the Request Logon ID link located on the left hand side of the screen.

Who can use this system?

Real Estate Agents and Brokers licensed in the State of Colorado may use this system to file their required affiliation disclosure reports.

Do I have to pay anything to use this service?

When you file your affiliations with the Colorado Affiliated Business Online Services system, there is never a fee to file.

Will I need special software or hardware in order to use the Colorado Affiliated Business Online Service?

You will need Internet access and a standard Internet browser to use the online system. No other special software or hardware is required. Microsoft Internet Explorer 5.5 or later is recommended.

When is the Colorado Affiliated Business Online Services system available?

The online system is accessible from 1:00am through midnight every day.

Can I use the same Logon ID and account if I move to a new brokerage?

If your email address changed as a result of your move, you must re-register with your new email address. However, if your email address stays the same, your account stays with you regardless of the brokerage you work for.

Why has my Logon ID stopped working?

Accounts that have not had any activity for 24 months will be deactivated. You must contact the Colorado Affiliated Business Online Services Administrator to re-activate your account.

Who should I contact if I have a problem or a question?

For questions concerning the operation of the Colorado Affiliated Business Online Services system or questions regarding your Colorado Affiliated Business Online Services Affiliation Reports please contact:

Mail: 1560 Broadway, Suite 925, Denver, CO 80202
Phone: (303) 894-2166 or (303) 894-2185
Fax: (303) 894-2683
E-Mail: real-estate@dora.state.co.us

Are my online transactions secure and private?

Access to the online system is available only to those individuals with a valid Logon ID and Password. Starting with the logon page, all transactions sent to and from the online system are encrypted. All passwords and other sensitive information are stored in an encrypted form.

Refer to the Colorado Department of Regulatory Agencies' Privacy Policy for more information on how your information is handled during processing.

What will the personal information entered when I created my online account be used for?

Your personal information (phone number, email address, etc.) will only be used by the online system and the Colorado Division of Real Estate to correspond with you concerning your affiliation reports with the State of Colorado.

What should I do if I encounter a system error?

If you encounter a system error, please contact the Colorado Division of Real Estate. Please be ready to provide as much information about the error as possible. Include any specific error messages that were displayed, what action caused the error, etc.

(Refer to the
Who should I contact section of this document for contact details).