The Division of Insurance is working towards improving it's Web Site and appreciates comments regarding users' experiences and recommendations.
Please assist us by answering the following questions:
1. How did you get to our website today?
Had it bookmarked
Through a search engine
A friend's recommendation
Got URL (web address) from ad/brochure/other source
Link from other site
2. What were your reasons for visiting our website today? Choose all that apply.
Information on filing a complaint
Search for a Company
Search for a Producer (Agent)
3. Please rate how easy it was to find what you were looking for on our website.
4. How useful was today’s experience on our website?
Not very useful
Not at all useful
5. Use this section to provide comments on the usefulness of today's experience on our website.
6. Would you recommend our website to someone else?
7. How often do you visit our website?
Several times a week
About once a week
Several times a month
About once a month
Less than once a month
8. How long were you at our website today?
Under 5 minutes
5 to 9 minutes
10 to 19 minutes
20 to 29 minutes
30 to 39 minutes
40 minutes or longer
9. How does the length of today’s website visit compare to your past visits?
Today's visit was longer than usual
Shorter than usual
About as long as usual
Today was my first visit
10. After visiting our website, did you find that all of your questions were answered?
11. Would you use our website again?
Yes, because I HAVE to, it is the only source for the information I need
Yes, because I WANT/PREFER to use this site
12. What would make you more likely to visit our website again?
13. What changes, if any, would you make to our website?
Division of Insurance