HOA Frequently Asked Questions
How can I file a complaint against my HOA or management company?
The HOA Information Office accepts complaints in many forms however, prefers that complainants use the online complaint submission form located at: http://www.dora.state.co.us/real-estate/licensing/subdivisions/hoadocs/HOAIRC%20Complaint%20Form.pdf. You may submit complaints by email to
HOA.registration@dora.state.co.us; by calling 303-894-2355 or 303.894.2292; or, by mail to the following address:
HOA Information Officer
Colorado Department of Regulatory Agencies
Division of Real Estate
1560 Broadway, Suite 925
Denver, CO 80202
What happens after a complaint is filed?
The HOA Information Office does not have regulatory or investigative power and will not contact your HOA or management company. HB 10-1278 provides that the HOA Information Office shall track inquiries and complaint and report annually to the Direction of the Division of Real Estate. The HOA Information Office also acts a clearinghouse for information concerning the basic rights and duties of homeowners, declarants, and HOA’s under the Colorado Common Interest Ownership Act (“CCIOA”). Complaints will be logged and the issues will be tracked and reported in an annual report. Depending on the nature of the complaint, the HOA Information Officer may contact complainants to discuss their rights and responsibilities under CCIOA or to gather additional information. The HOA Information Officer strives to call complainants back within one week of receipt of a complaint; however, complaints are answered in the order received and depending on the nature of the issue. If you have specific questions for the HOA Information Officer, you may contact him via email at aaron.acker@dora.state.co.us.
How do I register my HOA?
The HOA registration website is https://www.dora.state.co.us/pls/hoa/HOA.logon. Registrants will need to register their contact information and then create an HOA registration. Note that this is a two-step process and merely registering your contact information is not sufficient to satisfy the registration requirement.
What information will I need to register my HOA?
The HOA registration process requires you to input contact information of the HOA and the management company, if applicable, and also requires you to provide a Secretary of State ID number as well as the recording date of the HOA declaration (covenants) as well as the reception number and book and page, if applicable. Additionally, you will need a credit or debit card to pay for the transaction to complete the HOA registration.
Where can I find my Secretary of State ID number?
An HOA’s Secretary of State ID will be located on the articles of incorporation, as well as the annual renewal documents from the Secretary of State. That number is available on the Secretary of State’s online database located at: http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do.
Where can I find out when my declaration was recorded and the reception number?
This information is located on the declaration (covenants) themselves. If you do not have a copy of the documents you can contact the clerk and recorder’s office in the county where the property is located. Some counties no longer use book and page numbers and many counties provide declaration information online.
Do we have to register the association every year?
An HOA is required to renew their registration every year. Renewal occurs one calendar year after the date that the association initially registered. If information has changed, the HOA contact must change the information within ninety (90) days of such change.
What happens if my HOA fails to register?
If an HOA fails to register with the Division of Real Estate they are precluded from imposing or enforcing a lien for assessments. This provision also applies if the HOA fails to renew its registration with the Division of Real Estate.
Who is required to register with the Division of Real Estate?
All HOA’s organized under the Colorado Common Interest Ownership Act are required to register with the Division of Real Estate. Master associations and road maintenance associations who hold common property and who have, and enforce, covenants are included in the registration. Voluntary associations, commercial planned communities, special/water/metro districts, are not required to register. If you have questions of whether you association falls under the jurisdiction of §38-33.3-401, C.R.S. the HOA Information Office suggests you seek legal counsel as to the applicability of the law to your HOA.
Can the HOA Information Office help me find an attorney?
The HOA Information Office cannot give referrals for legal services. The Colorado Bar Association (http://www.cobar.org/) and local bar associations can assist persons with finding an attorney.
How can I search for HOA information? Where can I find a list of HOA’s in my area?
The HOA Information Office provides a list of registered HOA’s and their contact information on the HOA search database (https://www.dora.state.co.us/pls/hoa/HOA_Search_UI.search). On the website, you may find a list of all currently registered HOAs (updated monthly at http://www.dora.state.co.us/real-estate/licensing/subdivisions/HOA.htm. Please note that the list is not comprehensive as some entities may be exempt from registration or have not registered yet. This list is updated monthly.
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