Public Utilities Commission DORA State of Colorado Public Utilities Commission Public Utilities Commission State of Colorado DORA


Contact Us

Contact Information for the Public Utilities Commission

Commission Office | Consumer Complaints | Related External Entities

Commission Office - office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday

  • Main Telephone Number: 303-894-2000
    Outside Metro Area (but within Colorado only) 1-800-888-0170
  • FAX numbers - main: 303-894-2065
    Consumer Assistance & Complaints fax: 303-894-2532
    Transportation fax: 303-894-2071
    Utilities fax: 303-894-2813
  • TTY: dial 711 then 303-894-2512 (Joe Benedetto)
Consumer Assistance & Complaints
  • On-line Complaint forms - click Consumer Assistance on our home page, then Comments & Complaints

  • PUC Consumer Complaints via email: PUCConsumer.Complaints@dora.state.co.us
    (NOT case sensitive address)

  • Local Complaint Line: 303-894-2070
    or Outside Metro Area Complaint Line (but within Colorado only) 1-800-456-0858

  • Consumer Complaint Telephone Hours are:
    8:00 a.m. to 5:00 p.m., Monday through Friday

Related External Entities' Telephone Contacts
  • Building premises, Security Desk, 1560 Broadway, Denver 303-830-1224

  • Attorney General (main) 303-866-4500
    AG Fax (general) 303-866-5691
    Attorney General Consumer Complaint Line - Outside Denver but in Colorado - 1-800-222-4444
    in Denver and Out of State - 303-866-5189

  • Black Hills Energy/Electric 24 hour Customer Service: 1-888-890-5554
    Black Hills Energy/Gas 24 hour Customer Service: 1-888-890-5554
    Black Hills Energy/Emergency Assistance: 1-800-694-8989
    Black Hills Energy/Call Before You Dig:  Dial 811 or 1-800-922-1987

  • Department of Regulatory Agencies Consumer Complaints 1-800-886-7675

  • Federal Communications Commission FCC 1-888-225-5322

  • Colorado Office of Consumer Counsel (OCC) 303-894-2121
    OCC Fax 303-894-2117

  • Motor Vehicle (State) 303-205-5600
    Motor Vehicle (Denver) 303-376-2200

  • Office of Pipeline Safety (Fed) 720-963-3160

  • Relay Administrator Number: TTY Calls: 303-894-2512
    Relay Administrator Number: Voice calls: Dial 711, ask Relay Operator for TTY 303-894-2512

  • Secretary of State 303-894-2200

  • State Operator 303-866-5000

  • State Telephone Directory

  • State Patrol - Headquaters 303-239-4500
    State Patrol - Dispatch 303-239-4501
    State Patrol - HazMat 303-273-1900

  • Qwest Customer Service 1-800-244-1111 (residence) / or 1-800-481-4700 (business)

  • Utility Notification Center of Colorado 1-800-922-1987

  • Xcel Business Customer Service 1-800-481-4700
    Xcel Energy Customer Service 1-800-895-4999
    Xcel Gas Emergency/Gas Odor 1-800-895-2999
    Xcel Electric Emergency Outage 1-800-895-1999

Consumer Protection