Division of Financial Services Division of Financial Services State of Colorado DORA


Frequently Asked Questions

Q: How can I find out if I am eligible to join a credit union?

A: As a state regulatory agency, the Division cannot advise you on that, but the Credit Union Association of Colorado does offer such a service. Also, you may simply call a credit union convenient to your home or work place and ask about membership eligibility requirements. The Division maintains a list of state-chartered credit unions, but there are also a large number of federal credit unions serving Colorado citizens. You may check with the Credit Union Association of Colorado (303-427-4222/ 800-477-4222) or in your local telephone directory for federal credit union locations.

Q: Is my money safe in a Colorado Savings and loan association or credit union?


A: Not one penny of insured savings has ever been lost by a depositor/member of a federally insured savings and loan or credit union. All Colorado savings and loan associations have SAIF (Savings Association Insurance Fund) coverage which is administered by the FDIC (Federal Deposit Insurance Corporation). All Colorado credit unions that serve individual citizens have NCUA (National Credit Union Administration) coverage. Both of these insurance funds are administered by federal agencies and are backed by the full faith and credit of the U.S. government.


Q:
How much do the FDIC's SAIF and the NCUA insure?

A:
The SAIF protects up to $250,000 for each savings and loan depositor. Share and deposit accounts in federally insured credit unions are insured up to $250,000, an amount equal to the insurance protection offered by the FDIC's SAIF. It should be emphasized that SAIF and NCUA insurance protect each legally defined depositor in an institution up to $250,000, not each account. Through the use of individual, joint tenancy and testamentary revocable trust accounts, it is possible for a family to increase insurance coverage well beyond $250,000. However, the consumer should exercise great care in establishing such accounts to ensure that the family's funds are fully insured.

Effective October 3, 2008, coverage limits for both the SAIF and the NCUA were increased to $250,000 for each individual depositor in retirement accounts such as Traditional and Roth IRAs (Individual Retirement Accounts) and Keogh accounts. This is in addition to the coverage described above for depositors in non-tax qualified accounts.

Q:
How can I find out how to increase my insurance coverage?

A: Many federally-insured savings and loans and credit unions have literature that describes how a family may structure its accounts to increase coverage beyond $250,000. A consumer may also contact the FDIC and NCUA directly for more information, as follows:

FDIC

550 17th Street, NW

Washington D.C. 20429-9990

(202) 736-0000

NCUA

1775 Duke Street, Suite 4206

Alexandria, VA 22314-3437

(703) 518-6300

Q: Which government agency do I contact with a question or problem related to a mortgage loan?

A: This is a difficult question to answer simply because there are a large number of businesses engaged in some aspect of mortgage lending. Many of these businesses are regulated by different state and federal government agencies, and many are not regulated comprehensively by any government body. Depository financial institutions operating in Colorado often make mortgage loans. They are regulated either by a state or federal agency, as follows:

 

For state-chartered credit unions and
savings and loan associations contact-

For federal credit unions contact-

Division of Financial Services
1560 Broadway, Suite 950
Denver, CO 80202
(303) 894-2336


National Credit Union Administration
1230 W. Washington Street, Suite 301
Tempe, AZ 85281
(602) 302-6000

 

For federal savings and loans and savings banks contact-

Office of Thrift Supervision
Pacific Plaza
2001 Junipero Serra Blvd., Suite 650
Daly City, CA 94014-1976
(650) 746-7000

Mail: P.O. Box 7165
San Francisco, CA 94120-7165

There is one exception:

For Liberty Savings Bank contact-

Office of Thrift Supervision
Harborside Financial Center Plaza Five, Suite 1600
Jersey City, NJ 07311
(201) 413-1000

 

For state-chartered commercial banks and industrial banks contact-

For national banks contact-

Division of Banking
1560 Broadway, Suite 1175
Denver, CO 80202
(303) 894-7575

Office of Comptroller of the Currency
250 E. St. SW
Washington D.C. 20219-0001
(202) 874-5000

 

MORTGAGE BROKERS:

Pursuant to House Bill 06-1161, mortgage brokers must be registered with the Colorado Division of Real Estate by no later than January 1, 2007. Please refer to their website for additional information. http://www.dora.state.co.us/real-estate/mb/index.htm.

In addition, the Colorado Division of Real Estate maintains a hotline to answer questions relating to mortgage brokers - (303) 894-5953.

Mortgage companies and mortgage loan servicing agents are not regulated by any specific state or federal agency. However, the Division of Real Estate may be able to provide you with additional contacts for questions or concerns relating to these types of entities.

A mortgage broker whose business is limited exclusively to placing mortgage loans with institutional investors is not subject to licensure under state securities laws. However, a mortgage broker who raises money from individual investors to fund mortgage loans would need to be licensed. Contact the Colorado Division of Securities at (303) 894-2320 for additional information on mortgage broker licensing.

 

The Uniform Consumer Credit Code (UCCC) provides certain consumer protections to borrowers on covered loans. First mortgage residential acquisition and refinance loans are excluded from most of the UCCC's requirements, including licensing and interest rate limitations. Other consumer first mortgages (such as those on homes owned free and clear), second mortgages and home equity loans are subject to the UCCC, and a supervised lender's license is required if the annual percentage rate exceeds 12% or could exceed 12% on a variable rate loan.

Administrator of
Uniform Consumer Credit Code (UCCC)
Colorado Attorney General's Office
(303) 866-4494

 

Complaints of alleged fraud or violation of state law on the part of mortgage lenders, brokers or servicers may be filed with this office.

Consumer Protection Office
Colorado Attorney General's Office

(303) 866-5189 or 1-800-222-4444


Q: Which government agency do I contact with a question or problem related to a consumer loan that is not secured by real estate?

A:
Consumer loans include both secured (such as auto loans) and unsecured (such as signature loans) credit, pay day loans, post-dated check cashing, credit cards and insurance premium financing. For consumer loans made by depository financial institutions operating in Colorado, contact the appropriate state or federal government agency as indicated in the answer to the previous question. For consumer loans made by other lenders such as finance companies, small loan companies or credit card issuers, contact the Administrator of the Uniform Consumer Credit Code (UCCC) in the Colorado Attorney General's office, (303) 866-4494. The UCCC provides certain consumer protections to borrowers on covered loans.
Consumer Protection