There are many ways that DORA's divisions reach out to the public and to regulated businesses and professionals, including conducting training sessions and open meetings, developing publications and brochures, and offering a wealth of information via the internet.

Encouraging consumers to make good use of the information available to them and helping regulated businesses understand the laws governing their operation fosters a regulatory environment that benefits consumers and businesses. Informed consumers are empowered to comparison shop for the best services, and informed businesses are more likely to comply with the law, thus avoiding fines, litigation and disciplinary action.

The Office of Consumer Counsel has published an online comparison for landline, wireless, VoIP (Voice Over Internet Protocol) services and Prepaid Phone card rates that present many options for residential consumers in Colorado. Additionally, the Office of Consumer Counsel worked withTollChaser.com in compiling a long distance rate comparison on ABTolls.com specialized specifically for Colorado residents.