About Webcasts
Information is provided below to assist viewers in accessing Public Utilities Commission (PUC) webcasts. Please contact your Internet Service Provider if you still have access problems after reading this information.
Delayed
Transmission
Webcasting
is the real time or near real time transmission or streaming of audio and audiovisual
works in digital format over the Internet. The PUC Webcast transmission will have
an approximate one-minute delay time in reaching viewers.
Media Player Conflicts
WINAMP
and filenames with an ASX extension can interfere with the installation and operation
of Media Player. Delete these programs through the Add/Remove Programs application
in Windows prior to installing Media Player.
Audio
Noises/Problems
While listening to the audio stream there may be background
voices, muffled voices or static. These noises may be caused by open microphones
picking up voices in the audience, people not speaking directly into the microphone,
the shuffling of papers, and/or the quality of your connection line. Even if your
connection is not fast enough to receive the video feed, your connection might
be fast enough to receive the audio of the audio-video webcast. This audio will
be better quality than the audio-only feed.
Video
Delays/Problems
Only
computers with relatively high-speed Internet connections will be able to access
the webcast. Contact your Internet Service Provider if you are unsure about your
connection speed. Using multiple applications through the Internet while trying
to access the Webcast may delay the transmission.
MAC Users
Users of Apple computers may experience problems accessing our live feed webcasts.
An Apple vendor using free VLC Player has reported that they successfully tested access to our webcasts when other players had failed.
Downloading
Windows Media Player
Windows
Media Player version 7.01 or higher must be installed in your system to access
PUC webcasts. Windows Media Player version 9 or 10 are recommended. Click below
for instructions on how to install Media Player. Please note that Windows 95 and
Windows 3.1 will not support Windows Media Player version 7.01 or higher.
Download
Windows Media Player from Microsoft |
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