Information for Service of Process
Our System: What Happens at the DOI 1. Service of Process must be made in accordance with Rule 4, C.R.C.P. (Colorado Rules of Civil Procedure). 2. After accepting service, the document information, such as the names of the plaintiff & defendant, are entered in to the Division of Insurance's database. A document tracking number is assigned at this time. 3. A cover letter is generated to the company's main office. 4. Copies of the letter are made and attached with the documents. Copies of the process are mailed to the insurance company's main office by certified mail return receipt requested and to their Colorado designated agent by regular mail. 5. The Division copies are kept in a file with the return receipt attached. |
Most Frequently Asked Question & Answers 1. "What if I don't know the exact name of the insurance company to be served?"We are unable to accept Service of Process without the exact name of the insurance company. Since the Division of Insurance does not license groups or corporations, we will not be able to properly forward the service unless the exact company is identified. If you only have a group name (taken from letterhead, for example), please look through the insured's policy, or other available documentation for the correct name of the entity. If you can not find the exact insurance company name please contact the insurance company's main office and ask them for the correct name of the company issuing the insured's policy. 2. "The Secretary of State said ABC Corporation or the Commissioner is the registered agent and I am calling to verify that with your office."It is best to always contact the Division of Insurance first at (303) 894-2157 when asking for the registered agent of an insurance company so that we can guarantee you'll receive the correct information. 3. "Should the documents have the Commissioner's name on them?"The documents do not need to include the Commissioner's name. The title "Commissioner of Insurance" will suffice. 4. "Must the Summons & Complaint be served together?"Nothing in the insurance laws requires this and we are not authorized to give legal advice. Please see Rules 3 & 4, C.R.C.P. for the court rules on Service of Process and Commencement of Civil Actions. 5. "Does either party need to continue to send or copy to the Commissioner subsequent pleadings filed in an action?"No. Service of Process is used to give notice to the insurance company of the commencement of a civil action. Once your initial Service of Process has been received by the Insurance Commissioner and forwarded, the insurance company's attorneys should be sent directly all subsequent pleadings or documents resulting from this legal action. 6. "I need copies of all the Service of Process the Division of Insurance has received for ABC Insurance Company for the month of June 1996."Records for service of process are available to the public. All originals remain with the state, however if you need copies of documents please call the Division of Insurance to make an appointment for copying the material. Copies are 25¢ a page. We do not have adequate staff resources to take requests for copies by mail. |
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